Booking, Rescheduling and Refund Policy

This policy applies to every booking made with Sip and Paint .NG (SPNL Creatives Ltd / Sip and Paint Nigeria Limited), whether online, by WhatsApp or by invoice.

Payments

All payments are non-refundable. Your booking is confirmed once payment has been received.

Rescheduling

• You can move your session to another date if you contact us at least 48 hours before your booked start time.
• Rescheduling is subject to availability at your chosen venue.
• Requests made less than 48 hours before the session cannot be rescheduled.

Late arrivals and no-shows

• Please arrive a few minutes early so your session can start on time. Sessions that start late may need to finish at the scheduled time.
• If guests do not attend a booked session, the booking is treated as used and cannot be refunded or rescheduled.

Sessions at your home or office

• Our team arrives 30 minutes before your chosen start time and can stay on site for up to 5 hours.
• If the session has not started by the end of that window, the team may leave and the booking is treated as used.
• The logistics fee covers travel and set-up and is non-refundable.

If we need to change a session

If Sip and Paint .NG or a partner venue has to cancel or move a session, we will offer you a new date at no extra cost.

Contact

To reschedule, message us on WhatsApp at 09040000081 or email sipandpaint.ng@gmail.com with your name, booking date and venue.